Import Customers


This option, found in the Resources->Customers page, lets you import a CSV or Excel file with your customers. The template is available here. If you already have a file with your customers, simply make a copy and change the column header/field names to match those of RouteFinder. You need only include what you want and the only fields absolutely required are: customer_id and a location. There are three options for entering the location:

  • Just address
  • latitude and longitude
  • All of the location information in their respective standard international address format fields


Column Names

The following column names are accepted and correspond to those found in the Add/Edit Customer form:

  • customer_id required
  • customer_name
  • contact_name
  • contact_phone
  • contact_email
  • contact_email
  • group
    • Comma separated list of groups
    • Each group should be in string format (text)
  • notes
  • service_start1
    • In 24h HH:MM format, ie: 09:00
  • service_end1
    • In 24h HH:MM format, ie: 17:00
  • service_start2
    • In 24h HH:MM format, ie: 09:00
  • service_end2
    • In 24h HH:MM format, ie: 17:00
  • address
    • If this field is used, no need for any more start location identifiers
  • address_line1
  • address_line2
  • city
  • district
    • District or County
  • region
    • Region, Province, or State
  • postcode
    • Postal Code, Postcode, or Zip Code
  • country
  • latitude
    • Decimal format
    • if this field is used, must have longitude, no other end location identifiers required
  • longitude
    • Decimal format
    • if this field is used, must have latitude, no other end location identifiers required